Terms and conditions

ORDERING

You order the products via the online store. You have to be over 18 years old or you have to have the permission of your parent or guardian to place an order. You have to create an account to make the order. After having placed an order, you will receive an order confirmation to your email address with information about the delivery. As a registered user, you can easily follow the order processing and see all your past orders. If you have any problems using the online store, please contact us via email hello@boysnbros.com.

The price of an item can be changed after having placed an order if a pricing mistake has taken place or if the price is exceptionally low compared to the general price level (Judicial act law 32§).

PAYMENT

You will receive instructions how to make the payment in your order confirmation. In orders made from Finland BOYSNBROS uses the payment solution “Checkout” by Checkout Finland LTD. Your payment will be transferred to company’s bank account via Checkout’s payment service. You can pay with all the Finnish banks, You will find in the payment buttons in order confirmation page. The Service is secure payment method and offered by Checkout Finland LTD (Business ID 2196606-6). The Checkout service is registered payment institution by Financial Supervisory Authority in Finland.
After selecting payment method, you will be transferred to the payment system.
After accepting payment, you will be transferred back to the online store and the payment will automaticly
show on the storeholder’s order system. You will received order confirmation via email after the successfully payment.

DELIVERY

Delivery fees are 1.50 – 3.50 € for Finland. Free delivery in Finland on orders over 60 €. As a rule, your order will be dispatched within 1-3 business days after having received the payment. You will be informed if your order’s shipping time will be longer. If you wish your order to be delivered outside Finland, please contact us by e-mail hello@boysnbros.com.

RETURN POLICY

Please note, that as the products are made by hand, minor differences might appear between the product and the photo. Returns or exchanges will be accepted within 14 days of delivery (excluding custom made products). The returned product has to be in the original condition in the original packaging. In return and exchange situations, please contact us by email first hello@boysnbros.com. Returner is responsible of cost of returns.

WARRANTY

High quality of products is important to us. However, if a mistake has taken place and there is a defect in the product, we will repair or replace the product. Please contact us by email concerning any warranty issues hello@boysnbros.com.

OTHER / MUUTA

We reserve the right to change our prices and terms and conditions. Customer must accept our terms and conditions before ordering.